Shipping Policy

Shipping Policy

At Cyber Bespoke, we understand that receiving your order promptly and securely is important to you. That’s why we offer fast, reliable shipping options to ensure that your products arrive in great condition, no matter where in the world you’re located. Below you’ll find the details about our shipping methods, costs, delivery times, and other essential information regarding your order.

Shipping Methods and Rates:

We offer two shipping options for worldwide delivery, allowing you to choose the best fit for your needs:

1. Fast Express Shipping (Worldwide)

  • Delivery Time: 7 to 12 days after your order is placed and processed.
  • Shipping Cost: $19.95

This option is perfect for customers who want to receive their orders as quickly as possible. Whether you’re in a hurry for a special occasion or just can’t wait to receive your new products, Fast Express Shipping is your quickest option.

2. Standard Express Shipping (Worldwide)

  • Delivery Time: 15 to 18 days after your order is placed and processed.
  • Shipping Cost: $4.95

Standard Express Shipping is our more economical option, offering a balance between cost and delivery time. If you’re looking to save on shipping and don’t mind waiting a few extra days, this option is ideal for you.

Note: We offer combined shipping discounts—the more items you purchase, the more you can save on your shipping fees. So, take advantage of this offer to maximize savings on your order!

Order Processing and Production Time:

Once you’ve placed your order, our team gets to work!

Processing Time: We process all orders within 1-2 business days. During this time, your order is reviewed, confirmed, and sent into production.

Production Time: After processing, your items go into production. Since many of our products are print-on-demand, this step ensures that each item is created with the highest quality. This generally happens within the same 1-2 business day window.
Once production is completed, your order is carefully packed and shipped. You will receive an email confirmation once your order is on its way.

Tracking Your Order:

We believe in keeping you informed every step of the way.

  • Tracking Number: When your order is shipped, we will send a tracking number to you via email (if available). You can use this tracking number to monitor your order’s progress and see estimated delivery times.
  • Order Confirmation: In your confirmation email, you will also find links to track your order directly, providing real-time updates from our shipping partners.

Important Shipping Details:

Delivery Times: Please note that the delivery times listed above are estimates. While we do our best to ensure orders are delivered within these timeframes, there may occasionally be delays due to factors outside our control, such as customs processing, weather conditions, or holiday periods.

Incorrect Shipping Information: Make sure that your shipping address is correct before placing your order. If an incorrect or incomplete address is provided, this could result in delays or your package being returned. If this happens, you may be responsible for additional shipping fees to have the package reshipped.

Undelivered Packages: If your package is lost or not delivered within the expected time frame, please contact our customer support team at cyberbespoke@gmail.com. We will work with the carrier to locate the package or offer a suitable resolution, such as reshipping the order or providing a refund.

FAQs About Shipping:

1. When will my order ship?

Orders are typically shipped within 1-2 business days after processing. You will receive a shipping confirmation email once your package has been dispatched.

2. How do I track my order?

Once your order is shipped, we will send you an email with your tracking number and instructions on how to track your package online.

3. What if my package arrives damaged or is incorrect?

If you receive a damaged or incorrect item, please contact us immediately at support@cyberbespoke.com. We will investigate the issue and work quickly to resolve it, either through a replacement or refund.

4. Do you ship to P.O. boxes or APO/FPO addresses?

Yes, we can ship to P.O. boxes and APO/FPO addresses, though delivery times may be slightly longer depending on the destination.

Contact Us:

If you have any additional questions or concerns regarding shipping, feel free to reach out to our customer support team at cyberbespoke@gmail.com. We’re always happy to assist you and ensure your experience with Cyber Bespoke is smooth and satisfying.

Thank you for choosing Cyber Bespoke! We look forward to delivering your order swiftly and securely.